Increased Portability: Because these numbers aren't dependent on a specific phone line, you can always change the location of your offices without worrying about disconnecting from your clientele. Another plus point of this is that you wont have to spend thousands of dollars on new ads just to display your new number. For some people, all of the added features are desirable. Functions such as telephone call waiting, telephone call skipping, time redirecting and call recording can be very helpful for a company.
Which plan is best for me? Well to answer this question, I usually ask how long the business has been established, how many calls do you currently receive for your business, do you advertise specifically to a local market (your neighborhood) and are you taking calls to your mobile or fixed line (or combination). Most people fall into two categories.
Youcan read more about 1800 numbers from this wikipedia article : http://en.wikipedia.org/wiki/1-800_Contacts
Wider Coverage: Conventional landlines are ideal for companies that restrict their operations to small areas. However, if you cater to a wider group of consumers on a large geographic region, a 1800 number will allow everyone to contact you regardless of whether they're near or far. Choose the Right Fit For Your Business, There is no one size fits all solution for business telecommunications needs. That's why flexibility and scalability are important. You need a solution that works for YOUR business today, and also allows you to add (or remove) services and features in future as your business needs change. That means you're looking for a provider with multiple product offerings and plans that doesn't lock you in to long-term and inflexible contracts. Ideally you're looking for a progression of services that grow along with your business and allow you to select appropriate price points along the way.
Another reason that organizations utilize these numbers is the simple fact that they can manage phone calls. There is a unsaid standard in the Australian marketplace that automatically associates 1800 numbers with business. Hidden terms and conditions, Unfortunately, there are some suppliers out there that will charge you for everything they possibly can. Have a good read through the terms and conditions before you signup. Being charged for invoices, charged for answer point changes or charged extra for normal included extra facilities on 1800 or 1800 numbers are the things to look out for. It is quite normal for suppliers to have a direct debit requirement and penalties for late payment and direct debit dishonours as this is a general standard across Australian business.
Call rates, This is probably the most important one to look at. Costs vary depending on where the customer is calling from (local, national, mobile) and how you answer your calls (landline, mobile). The higher call rates attached to cheaper monthly plans will quickly add up! You should also check to see whether calls are billed in 1 second, 30 second or 60 second blocks. Those extra seconds can make a big difference over the course of a year. Click here for information on this topic.
